> ## Documentation Index
> Fetch the complete documentation index at: https://docs.moca.network/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing & FAQ

> Pricing and FAQ for Moca's on-chain KYC (Veriff powered by zkMe) — per-check pricing for automated and manual paths, contracting, and disclosure modes.

Pricing for **Veriff powered by zkMe**, Moca Network's **on-chain IDV/KYC solution**.

Pricing figures below follow **zkMe's public list pricing** communicated for this partnership model. **Moca Chain** transaction fees (gas, storage operations) are **separate** — your finance team should model both zkMe verification charges and on-chain costs for issuance and verification traffic.

***

## Pricing

| Check type                 | Price (USD)               | When it applies                                                                                                                                    |
| -------------------------- | ------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Automated verification** | **\$0.50** per credential | User completes the programmatic path successfully; credential issued for the agreed validity window.                                               |
| **Manual reverification**  | **\$1.50** per credential | Automated path cannot complete; case is resolved via human review under **Veriff powered by zkMe**, then a credential is issued or the user fails. |

Billing semantics (per issuance year, refresh rules, volume discounts) should be confirmed in your **order form or statement of work** with **zkMe**. Published zkMe materials describe pay-as-you-go credential billing; enterprise volume may differ.

***

## FAQ

### Who is my contracting party?

**zkMe.** Services for this turnkey path are legally provided by zkMe. You do **not** need a separate direct agreement outside **zkMe** for the standard **Veriff powered by zkMe** bundle described in these docs.

### How should we refer to the product in writing?

Always use the full product name **Veriff powered by zkMe**. Do not shorten it in customer-facing materials.

### What does the verifier actually receive?

It depends on how you configure each **verification program**:

* **Pass/fail** — typically a single eligibility outcome (for example **COMPLIANT** / **NON\_COMPLIANT**) plus credential metadata your schema defines.
* **Selective disclosure** — the verifier receives only the attributes and proofs the program asks for (for example tier, age gate, jurisdiction band).
* **Full raw KYC** — underlying documents and structured fields are available to the verifier only when the program requires it **and** the user consents under **Compliance Access Key (CAK)**. See [CAK overview](/airkit/usage/credential/cak-overview).

### Is AML screening included?

Yes. **Sanctions and AML screening** are part of the regulated identity bundle — not an optional third SKU you must license separately for this path.

### Are liveness and face matching included?

Yes. They are standard components of compliant **KYC** and are part of **Veriff powered by zkMe**.

### What happens if NFC or automation fails?

The user may be routed to **manual reverification**. Pricing for that path is the **\$1.50** manual rate (see table above). From a product perspective the experience matches traditional eKYC with human review.

### What do we store on our servers?

Many partners rely on **AIR Credentials** and verifier outcomes without duplicating raw KYC media on their own infrastructure. If your policy or regulator requires local retention, that is a separate architectural decision; coordinate with your compliance team and with **zkMe** contract terms.

### Can a verifier ever see raw KYC fields?

Yes, when your **verification program** is built for it **and** the user has granted access through **Compliance Access Key (CAK)** where required. See [CAK overview](/airkit/usage/credential/cak-overview).

### Where is zkPassport supported?

See zkMe's published list: [Supported countries](https://docs.zk.me/hub/how-built/id-infra/zkpassport/supported-countries). Other documents may still verify without NFC subject to program rules.

***

## Related reading

<CardGroup cols={2}>
  <Card title="How it works" icon="route" href="/kyc/how-it-works" />

  <Card title="Privacy & compliance" icon="scale-balanced" href="/learn/advanced-topics/privacy-and-compliance" />

  <Card title="Contact us" icon="envelope" href="https://moca.network/partners" />
</CardGroup>
